A person doing a counter sales job is bound to handle all sales operation in a style which is professionally acceptable to the customers. They should also ensure the provision of fast and effective service to get highest sales and also concentrate on ensuring customer satisfaction. Counter sales agent should be very good with providing service to its customers or clients and he/she should do so nimbly and obligingly with their purchases and effectively prepare their orders. They should be responsive to any queries and give every information that a customer needs.
What does a Counter sales executive do?
Counter sales professionals should be of assistance to the customers or clients at the counter with whatever queries they have and provide them with the resolution at the same time. They should question them about their requirement and provide information accordingly to the customers that might be handy and then make a list of all the orders which the customers might purchase thereby providing them excellent service.
A candidate doing a counter sales job must treat every customer with regard and kindness and should not shift their attention on whether the customer is an internal or an external one.
They should not forget to maintain each and every record in their systems which includes customer details and customer orders, pricing and should be able to reclaim it whenever it is needed.
They also need do regular follow ups on all the customer orders should be quiet enthusiastic while resolving problems and also ensuring customer satisfaction.
A counter sales representative should provide with details of various quotes which is suitable and also keep updating the merchandise details with any of the working resources in a constant manner.
Always keep yourself up to date with the stock record and its functionality. You also have to be aware of each and every product’s location in the warehouse. You have to keep an effective communication with the clients or customers regarding any procedures and policies or schemes which might prove to be beneficial to them.
One of the most important things that a counter sales executive need to do is always keep regular checks on the quality and quantity of the goods which is kept in the warehouse. They also need to check the merchandise depending on the order made initially. Primarily they also need to make sure that each product is accumulated as per their location assigned in the warehouse or the repository and organize it efficiently.
Professionals doing counter sales jobs should perform each and every task in a safe manner and also make sure that they follow each policy or rule which is pre-assigned to them. Alon with all these tasks they also have to perform regular inspections of the vehicle which is used for delivery. They also need to perform inspections of the delivery vehicle whenever it is needed. They are bound to do all the tasks and duties which were assigned to them and they need to ensure that finish every responsibility as directed.
What Skills do you need to be a Counter Sales Executive?
Out of everything, first and foremost the most important need is to understand English so as to communicate with the customers. They should also be able to read and recite the language well. Apart from all this, they need to make sure that they stand well inside the physical requirement which demands to lift heavy weights.
Hi, I am Vikrant Rai, A Digital Marketer who currently works with Aasaanjobs, an India based Job portal. A writer by day and a reader at night, and will be quite fascinated with a good fiction book. Also a freelance blogger.